Information Technology Infrastructure Library (ITIL) Foundation Practice Exam

Which of the following is the appropriate sequence for the phases of release and deployment?

1. Plan, do, check, act

2. Release and deployment planning, release build and test, deployment, review and close

3. Release build and test, deployment, release and deployment planning, review and close

4. Review and close, release and deployment planning, release build and test, deployment

The correct answer is: Release and deployment planning, release build and test, deployment, review and close

The appropriate sequence for the phases of release and deployment as outlined in the ITIL framework is indeed focused on a logical progression that ensures effective management of software and service changes. Starting with release and deployment planning, this phase is crucial as it lays the groundwork for how the release will be handled, including defining objectives, resources, and timelines. Following that, the release build and test phase comes into play, where the actual components of the release are constructed, tested, and validated to ensure they meet the necessary quality standards and are ready for deployment. Next, the deployment phase is executed, which involves the actual installation of the release into the live environment. This step requires careful coordination to minimize disruption to ongoing services. Finally, the review and close phase occurs after deployment, where teams assess the success of the release, identify lessons learned, and formally close out the release process. This sequence ensures that each phase effectively informs and prepares for the next, minimizing risks and maximizing the chances of a successful deployment.