Which of the following is a goal of Service Transition?

Service Transition is focused on managing the transition of new or changed services into the live environment while minimizing any disruption to existing services. The primary goal is to ensure that changes are implemented efficiently and effectively, which includes managing the change of service states without affecting service quality. This aspect is crucial because any disruption during the transition can impact user experience and business operations negatively.

While ensuring users have the latest user manuals, reducing the overall number of support incidents, and improving communication among IT staff are important objectives within IT service management, they do not specifically align with the core goal of Service Transition. These elements might contribute to overall service improvement, but the essence of Service Transition is primarily about managing and executing changes in a controlled manner to maintain service quality.