What is the primary purpose of User Access Management?

The primary purpose of User Access Management is to grant authorized users access to IT services while preventing unauthorized access. This function is vital for ensuring that only individuals with the necessary permissions can utilize specific resources, protecting sensitive information and organizational integrity. It encompasses the processes used to define and manage user identities, establish access rights, and enforce security measures to safeguard systems from unauthorized use.

User Access Management involves implementing authentication mechanisms, such as passwords or multi-factor authentication, and authorization processes that determine what actions a user can perform within a system. By focusing on authorized access, organizations can better protect their data and comply with various regulatory requirements related to data privacy and security.

The other options, while relevant to various aspects of IT service management, do not encapsulate the core function of User Access Management. Monitoring user performance is a separate concern related to user productivity and effectiveness, managing software licenses pertains to compliance and usage of software tools rather than access, and restricting all user access contradicts the objective of enabling authorized access to necessary services for users who need it to perform their work. Thus, the emphasis on granting access to the right users while preventing unauthorized entry aligns perfectly with the essential goals of User Access Management.