Define the term 'IT Service'.

The term 'IT Service' is best defined as a service provided to an organization that delivers value to its customers through the use of IT. This definition emphasizes the importance of value delivery and aligns with the core principles of ITIL, which focus on how IT services enable businesses to achieve their goals and support their operations.

An IT service encompasses a range of components, including hardware, software, and support, which collectively deliver an outcome beneficial to the customer. This concept indicates that the service must not only involve technology but also address the needs of the business and the end-users, providing solutions that foster efficiency and productivity.

In contrast, other options do not accurately capture the full essence of what constitutes an IT service. While one choice mentions the use of technology and support, it lacks the critical emphasis on delivering value and the customer-focused approach central to ITIL practices. Another option restricts the definition to solutions involving software applications only, which ignores the broader context of IT services that can also include infrastructure, processes, and people. Lastly, defining an IT service as one that is exclusively delivered in cloud environments misrepresents the versatility of IT services, which can be available in a variety of delivery models including on-premises, hybrid, and more.

Thus, the